Ground Central Coffee Mobile App - Privacy Policy
Ground Central Coffee Company ("Ground Central Coffee," "we," "our," or "us") operates the Ground Central Coffee Mobile App (the "App"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our App.
1. Information We Collect
We collect different types of information when you use our App, including:
1.1. Information You Provide Directly
- Account Information: When you sign up, we collect your phone number and optional profile details (name, preferences, etc.).
- Order & Payment Information: If you place an order, we collect purchase details. Payments are processed securely by Square, and we do not store payment details.
- Loyalty Program Data: When you earn or redeem loyalty points, we track your balance and redemptions.
- Customer Support: If you contact us, we may collect your email, messages, or feedback.
1.2. Information We Collect Automatically
- Device & Usage Data: We collect data about how you interact with the App (e.g., screens visited, time spent in the app).
- Location Data (Optional): If enabled, we use your location to show nearby Ground Central Coffee locations. You can disable this in your device settings.
- Push Notifications Data: We collect info on which notifications you receive and interact with.
1.3. Information from Third Parties
- Square: We receive order details from Square when you complete a purchase.
- Apple & Google (Login Services): If you log in via Apple or Google, we receive basic profile data.
2. How We Use Your Information
We use your data for the following purposes:
| Purpose |
How We Use Your Data |
| To provide app functionality |
Process orders, payments, and loyalty rewards. |
| To personalize your experience |
Show recommended products and store locations. |
| To improve the App |
Analyze usage patterns to enhance features. |
| To send notifications |
Alert you about orders, loyalty rewards, and promotions. |
| To prevent fraud |
Detect suspicious activity and enhance security. |
3. How We Share Your Information
We do not sell your data. However, we share data in the following cases:
- With Payment Processors (Square) → To securely handle transactions.
- With Service Providers → For app analytics, notifications, and performance monitoring.
- For Legal Compliance → If required by law or to protect against fraud.
4. Your Choices & Privacy Controls
You have the following rights over your data:
🔹 Access & Correction: You can update your profile info in the App.
🔹 Location & Notifications: You can enable/disable these in your device settings.
🔹 Data Deletion: To delete your account and data, contact us at support@ground-central.com
🔹 Opt-out of Marketing: You can unsubscribe from promotional emails or push notifications.
5. Data Security
We use industry-standard security practices to protect your data, including encryption and secure authentication. However, no system is 100% secure, so please use strong passwords and keep your device updated.
6. Third-Party Services & External Links
- Payments: All transactions are processed by Square and are subject to Square’s Privacy Policy.
- Maps & Directions: If you use store location features, you are subject to Google Maps or Apple Maps privacy policies.
7. Children’s Privacy
The App is not intended for children under 13. We do not knowingly collect data from children. If you believe a child has used the App, please contact us for deletion.
8. Changes to This Privacy Policy
We may update this policy from time to time. If we make significant changes, we will notify you in the App or via email.
9. Contact Us
For any questions or requests regarding your privacy, contact us at:
📧 support@ground-central.com
📍 GROUND CENTRAL HOSPITALITY GROUP LLC
155 E 52ND ST
NEW YORK, NY 10022
